Have a question about an order, need help choosing the perfect toy, or just want to say hello? We'd love to hear from you!
Walk into our store
Yadunandan Enterprise, Sahakar Society St. No. 2, Rajkot – 360002, GujaratWe're here for you
Mon–Sat: 9:00 AM – 8:00 PMFill out the form below and our team will get back to you within 24 hours.
At Joyland, we want your toy shopping experience to be perfect. Our customer care team is dedicated to helping you with any queries.
Quick answers to the things parents ask us the most.
We accept UPI (GPay, PhonePe, Paytm), all major credit/debit cards (Visa, Mastercard, RuPay), net banking, and wallets through our secure Razorpay gateway. Cash on Delivery is also available for orders under ₹5,000.
Metro cities: 2–4 business days. Other cities: 4–7 business days. Rajkot and nearby areas enjoy same-day or next-day delivery on orders placed before 2 PM.
We offer a no-questions-asked 7-day return policy. If the toy is defective, damaged, or not as described, we'll arrange a free pickup and full refund or replacement within 48 hours of approval.
Absolutely. Every toy at Joyland is sourced directly from authorised brand distributors. All products are BIS-certified, non-toxic, and age-appropriate as per international safety standards (EN71, ASTM).
Yes! We offer free premium gift wrapping on all orders above ₹999. Just select the "Gift Wrap" option at checkout and add a personal message — perfect for birthdays and special occasions.
Yes, we offer special bulk pricing for schools, events, corporate gifting and birthday party returns. Contact us via the form above or WhatsApp us for a custom quote.
INR ₹
